Revocation instructions

Right of withdrawal for consumers
(Consumer is everyone natural person who concludes a legal transaction for purposes which: mostly neither their commercial nor their independent professional activity can be attributed.)


Revocation Policy


Right of revocation
You have the right to withdraw from this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day,

- on which you or a third party named by you, who does not the carrier is, has or have possession of the goods, if you have one or have ordered several goods in the context of a uniform order and these are or will be delivered uniformly;

- on the you or a third person named by you, who is not the carrier, the last Goods have or have taken possession of goods if you have several goods in the frame have ordered a uniform order and separated it be delivered;

To exercise your right of withdrawal, you must ( Genevieve Natural Beauty - Pakfeifer GmbH.Höhenweg 12, E-mail address: hello(at)genevieve.beauty ) by means of a clear explanation (e.g. by post sent letter, fax or e-mail) about your Decide to withdraw from this contract. You can do it for that use the attached sample withdrawal form, but not prescribed.

To meet the withdrawal period, it is sufficient to: that you the notification of the exercise of the right of withdrawal before expiry the withdrawal period.

Consequences of revocation

If If you revoke this contract, we have all the payments we make from have received you, including the delivery costs (except for the additional costs resulting from you having a different kind the delivery as the cheapest standard delivery offered by us have chosen), immediately and at the latest within fourteen days from the Repay day on which the notification of your withdrawal of this Contract has been received by us. We use for this repayment the same means of payment that you have in the original transaction have used unless something else has been explicitly done with you agreed; in no case will you receive any fees due to this repayment calculated.

We can refuse repayment until we get the Goods have received back or until you have provided proof have that you have returned the goods, whichever of the Earlier time is.

You have the goods immediately and in in each case at the latest within fourteen days from the day you us on the revocation of this contract to inform us to return or to hand over. The deadline is met if you receive the goods before the expiry the period of fourteen days.

You're wearing these direct costs of returning goods that can be shipped by parcel and the direct costs of return shipping of non-packageable goods.

You shall only be liable for any loss of value of the goods if this loss of value at a nature to verify the nature, Characteristics and functioning of the goods not necessary handling of back to them.

exclusion or Expiration reasons

The right of withdrawal does not apply to contracts

- for the supply of goods that are not prefabricated and for their Manufacture an individual selection or determination by the Consumers are decisive or who are clearly committed to the personal be tailored to the needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which at the time of conclusion of the contract it was agreed, but at the earliest 30 days after conclusion of the contract can be delivered and whose current value of fluctuations can be the market depends on which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

- for the delivery of sealed goods which, for reasons of health protection or hygiene is not suitable for return, if their seal has been removed after delivery;
- to Delivery of goods if they are delivered after delivery due to their Nature were inseparably mixed with other goods;
- to Delivery of sound or video recordings or computer software in a Sealed package when the seal removes after delivery was.
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Sample withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

- An Genevieve Natural Beauty – Pakfeifer GmbH, Höhenweg 12, 6421 Rietz, E-mail address: hello(at)genevieve.beauty

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only when notified on paper)
- Date

(*) Delete the wrong.