Terms and Conditions

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General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to all contracts that You with us as a provider (GENEVIEVE, www.genevieve.beauty, Pakfeifer GmbH, Höhenweg 12, A-6421 Rietz.) via the website www.genevieve.beauty close. Unless otherwise agreed, the Incorporation of your own conditions, if applicable contradicted.

2. Consumers within the meaning of the following Regulations are any natural person who conducts a legal transaction for purposes completed, which predominantly neither of their commercial nor their Independent professional activity can be attributed. Entrepreneurs is any natural or legal person or legal person partnership which, when a legal transaction is concluded, in Carrying out their self-employed professional or commercial activity Acts.

§ 2 Conclusion of the contract

(1) The subject matter of the contract is the sale of goods.

Our offers on the Internet are non-binding and not a binding offer to conclude a contract.
(2) You can make a binding offer to purchase (order) via the Hand in online shopping cart system. The intended for purchase Goods stored in the "shopping basket". Using the corresponding button you call up the "shopping cart" and make changes there at any time. After Access the "To the cash register" page and enter the personal data as well as the payment and shipping conditions will be finalized again all order data displayed on the order overview page.
Before Sending the order you have the option to do all Re-examining, changing information (also via the function "back" of the Internet browser) or cancel the purchase. With the Submitting the order via the button "Payment-based order" you make a binding offer with us.

(3) After you have sent your order, we will send you one E-mail confirming the receipt of your order from us and their Lists details (reception confirmation). This acknowledgement of receipt does not constitute acceptance of your offer, but just to you about it inform that your order has been received by us. The Invoicing and Acceptance of the purchase contract is made at the time the complete shipment of the goods.

(4) Our contractual Service is deemed to have been fulfilled with the handover of the goods to you, provided that you Consumers within the meaning of § 13 BGB are. If you are an entrepreneur, the Fulfillment of the contract already with handover to the transport company.

(5) The processing of the order and transmission of all in connection Information required by the conclusion of the contract is provided by e-mail Partly automated. Therefore, you have to make sure that those of E-mail address provided to us is applicable to you, the receipt of the E-mails technically secured and in particular not by SPAM filter is prevented.

§ 3 Individually designed goods

(1) They provide us with the individual design of the goods required appropriate information, texts or files about the Online ordering system or at the latest immediately after conclusion of the contract by e-mail. Our possible specifications for file formats are to observe.

(2) You agree not to provide any data transmitting the content of which rights of third parties (in particular copyrights, naming rights, trademark rights) infringe or against existing laws Disrupted. You expressly provide us with all of this Related claims asserted by third parties free. That concerns the cost of the legal necessary in this context Representation.

(3) We do not take any verification of the transmitted data on the correctness of the content and assume no liability in this respect for mistakes.

(4) If we in the context of the individual design for you, create texts, images, graphics and designs, are subject these to copyright.
Without our explicit consent is a use, reproduction or alteration of individual parts or Complete content not permitted.
Unless otherwise agreed, We transfer to you an unlimited right of use to the for They created copyrighted works. It's you expressly prohibit the protected works or parts thereof in any way to be available to third parties privately or commercially make.
The transfer of the right of use is under the suspensive condition of full payment of the agreed Purchase price.

§ 4 Special agreements on offered payment methods

(1) See item Shipping and payment terms.

§ 5 Terms of delivery

If Not otherwise agreed, the delivery will be made from stock to the address the customer or to the delivery address defined by the customer. All Events of force majeure and all events that we do not have represented, release us from the fulfillment of the taken over contractual obligations as long as these events continue. We are obliged to inform the customer immediately in writing to set when such an event occurs. At the same time we are held to notify the customer of how long a Such event is expected to last. Does the orderer come in Delay of acceptance or culpably infringes other obligations to cooperate; we are entitled to the resulting damage, including any additional expenses to be reimbursed. Further claims are reserved. The danger of a random Loss or accidental deterioration of the purchased item goes into the time on the customer at which the latter is in default of acceptance is advised.


§ 6 Transport damage

Become an article with obvious damage to the packaging or the contents delivered, the customer shall have this without prejudice to his warranty rights immediately to complain to the shipping company and immediately by a E-mail to us or otherwise (fax/post) contact us to include so that this possible rights against the can preserve shipping companies. The customer helps to enforce the Claims of the seller against the shipping company.


§ 7 Right of retention, prices & payment, retention of title

(1) You can only exercise a right of retention insofar as it concerns claims from the same contractual relationship.

(2) The goods shall remain our property until full payment of the purchase price.

(3) All prices on this website are in [Euro] or the respective displayed currency and are inclusive of each valid statutory value added tax. Packaging and shipping costs If such are incurred, separately calculated and reported. At We are entitled to default in payment, subject to assertion a higher (specifically to be proven) default damage interest in the Amount of 12% p.a. to be charged. In addition, obliged the customer’s dunning, collection and research costs of third parties (in particular from lawyers) to replace, insofar as these costs to appropriate legal prosecution was useful. We point out this towards the fact that the costs in the event of intervention by a lawyer according to the standardised by the Lawyers’ Tariff Act (RATG) Amount plus the statutory value added tax, those of collection agencies up to to the one each by the Federal Ministry for Economic Affairs Set regulation routes for collection agencies standardised amount.

(4) If you are an entrepreneur, the following shall apply:

a) We retain ownership of the goods until the complete Compensation of all claims arising from the ongoing business relationship. Before the transfer of ownership of the reserved goods, a pledge is or security transfer not permitted.

b) You can the Resell goods in the ordinary course of business. For this case already now enter all receivables in the amount of the invoice amount, which grow up for you from the resale, to us, we take the Assignment to. They are further authorized to collect the claim. Insofar as you do not properly meet your payment obligations, However, we reserve the right to collect the claim ourselves.

c) In the event of combination and mixing of the reserved goods, we shall purchase Co-ownership of the new item in the ratio of the invoice value of the Reserved goods for the other processed items at the time the processing.

d) We are committed to the ones we are entitled to release securities at your request to the extent that the the demand to be secured can be realized in order exceeds more than 10%. The selection of the securities to be released superior to us.

§ 8 Warranty

(1) There are statutory liability rights for defects.

(2) If you are an entrepreneur, the following applies from paragraph 1:

a)We ensure that the ordered goods our warehouses in perfect Condition leaves. We only offer goods from artisanal or machine manufacturing often using natural Materials. Our product illustrations can therefore be used in the appearance of the delivered goods differ slightly, in particular in terms of colour, Surface texture, structure and size. There are claims for defects Insofar as the changes are reasonable for the customer. As The quality of the goods only applies to our own information and the Product description of the manufacturer as agreed, but not other advertising, public promotions and statements of the manufacturer.

b) The customer is aware that in the case of a Order in the online shop the color representation of the goods possibly because of the nature and quality of its technical equipment of the actual color differs and therefore no Warranty obligation is justified. Soaps even by normal Use of transport or packaging traces of use in Getting shape of scratches, notches, dents or abrasion points that all do not constitute a defect and not this Warranty obligation is subject. Except for the Warranty is also damage caused by natural wear and tear improper use, overuse and lack or false Care or storage are due to. You are obliged to Goods immediately and with due care for quality and Examining quantity deviations and obvious defects within 7 days from receipt of the goods under exact description in text form to display, the timely dispatch is sufficient to meet the deadline. This also applies to later detected hidden defects from discovery.At Violation of the obligation to investigate and complain is the assertion of the Warranty claims excluded.

c) In the event of defects we guarantee at our discretion by repair or replacement delivery if you are a private individual within the meaning of § 13 BGB . Does she hit If deficiency elimination is not possible, you can request a reduction at your choice or withdraw from the contract. The remedy of the defect shall apply according to unsuccessful second attempt as failed if not in particular from the nature of the item or the defect or the other Circumstances something else gives. In case of rectification, we must shall not bear the increased costs incurred by the shipment of the goods a place other than the place of performance shall arise, provided that the Shipment does not correspond to the intended use of the goods. Can you not give us the received service in whole or in part or only in a deteriorated condition, you must return to us in this respect possibly. Require value compensation.

d) The warranty period is two Years from the date of invoice of the goods. The assignment of Warranty claims are excluded.

§ 9 Liability

(1) We are only liable for intent and gross negligence, except for Injury to a person's life, body or health. Liability for financial losses due to slight negligence is excluded. Liability for simple negligence exists only with damage from injury to life, body and the Violation of a contractual obligation (cardinal obligation). In the The case of the negligent breach of cardinal obligations is liability Limited to contractual and foreseeable damages. Untouched remains a statutory liability independent of fault (e.g. B. after the Product liability law) and liability arising from the possible assumption of a Guarantee. The legal representatives, employees and Vicarious agents of www.genevieve.beauty shall not be liable further than www.genevieve. beauty itself.

(2) Our website contains links to third party websites ("external links"). These websites are subject to the Liability of the respective operators. We've got at the first linking the external links then checks the external content, whether there are any legal violations. At the time, there were none Legal violations apparent. We have no influence whatsoever on the current and future design and on the content of the linked Pages. Setting external links does not mean that we are the make content behind the reference or link. One Constant control of these external links is for us without concrete Indications of legal violations not reasonable. With knowledge of However, violations of the law will be subject to such external links immediately Deleted.

(3) Data communication over the Internet may be the current state of the art not error-free and/or at any time available to be guaranteed. We are not liable for the constant uninterrupted availability of the website and the one there offered service.

§ 10 Vouchers, Gift Vouchers

(1) A cash payment of online gift vouchers / discount vouchers and other vouchers are not possible, even partially.

§ 11 Cost-bearing agreement

Make You of your right of withdrawal use, do you have the regular to bear costs of the return shipment if the delivered goods the ordered corresponds to. Otherwise, the return is for you free of charge. Non-free and unauthorized shipments cannot be accepted.

§ 12 Acceptance denied, incorrect address indication

www.genevieve.beauty , Pakfeifer GmbH reserves the right to receive the shipments in which the Acceptance is refused or, in the case of incorrect address information, which leads to an automatic paid return by our shipping partners, a service fee of € 15.- is to be charged, or if not sufficiently the actual costs to be charged.

§ 13 Choice of law, place of performance, place of jurisdiction

(1) Austrian law applies (Federal Republic of Austria). For customers, the entrepreneurs within the meaning of § 14 BGB (German Civil Code) shall be deemed to be the place of jurisdiction Innsbruck.

(2) Place of performance for all services from with us existing business relationships and jurisdiction is our registered office, if you are not a consumer, but a merchant, a legal person of the Public law or special funds are public law. The same applies if you do not have a general place of jurisdiction in Germany or have the EU or the residence or habitual residence in the Time of filing of the action is not known. The authority, even that Current at another legal place of jurisdiction, remains untouched by this.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.

§ 14 Severability clause

Should individual provisions of these GTC are invalid or unenforceable or become invalid or unenforceable after conclusion of the contract, so will not affect the validity of the remaining contract. An the body of invalid or unenforceable provision the effective or feasible regime whose effects occur get as close as possible to the economic objective that Contracting parties with the invalid or unenforceable Determination has followed. The above provisions shall apply in accordance with the case that these GTC proves to be incomplete. § 139 BGB does not apply.

§ 15 Data Protection

Notes to the 

Identity of the seller

Pakfeifer
Height path 12
A-6421 Rietz
Austria
Email: hello(at)genevieve.beauty



Dispute resolution

The European online dispute settlement platform (“OS platform”) will be following Provision by the European Commission via the portal “Your Europe” (http://europa.eu/youreurope/citizens/index_en.htm) accessible.